Patient Focus and Public Involvement, published in December 2001, set out a number of Action Points for the following groups - to see the Action Points please click on one:

• NHS Boards
• NHS Organisations
• Scotttish Executive Health Department
• Trusts

If you would prefer to see the Action points set out under each of the four sections of the paper please click on one of the following:

• Building Capacity & Communications
• Patient Information Initiative
• Involvement
• Resposiveness