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The Scottish Executive Health Department will:
- Invest £3 million
over three years to inform people better about their health, their
treatment, their options for care and the availability of health
services.
- Facilitate the
establishment of the Patient Information Initiative and network
of patient information specialists.
- Publish guidance
to support the development of quality assured patient information
in January 2002 together with three patient information leaflets
developed and tested a part of the development process.
- Roll out NHS24
beginning in April 2002, providing advice and information about
health and healthcare services.
- Pilot and evaluate
the use of smart cards.
The Scottish Consumer Council will:
- Develop a replacement
to the Patient's Charter for publication by June 2002.
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