Welcome to the NHSScotland DDA website.
Disabled people often face unacceptable difficulties when
they try to use NHSScotland services. These can be caused
by a variety of factors, including the lack of understanding
of disability by some staff and by poor physical access to
buildings and environments. These may make it difficult or,
at worst, impossible for disabled people to access the services
they are entitled to, find their way around a premises and
communicate with staff.
The purpose of this site is to help facilitate an improvement
in the quality of service provided by managers and staff within
NHSScotland. A comprehensive approach to access, including
awareness and physical access benefits everyone. It helps
to create an inclusive environment that supports all NHS employees,
patients and visitors. This principle also covers disabled
people's access to the entire range of health services and
helps eliminate discrimination against people with disabilities
by striving to assist NHSScotland in providing 'services for
This site introduces work being done by the Scottish Executive
Health Department and partners. These include the Disability
Rights Commission, Capability Scotland, Scottish Disability
Equality Forum, Scottish Human Services, Health Facilities Scotland and NHS Boards.
This site is also intended to help facilitate compliance
by NHSScotland with the Disability Discrimination Act 1995
and improve the service that NHSScotland provides to disabled
people. It does not provide solutions to all the problems
faced by NHSScotland as employers and providers of services
but is intended to enable you to ask the right questions and
know where help can be found.
Please note this site will no longer be updated
For further information, guidance and assistance with DDA and other related issues please visit the
Equality and Human Rights Commission website
Last update 8 February 2009