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NHSScotland and the Disability Discrimination Act 1995

Good Practice

   
 

Here you will find examples of good practice from NHSScotland and other organisations together with relevant contact information

Examples:

  • Guide Dogs (formerly Guide Dogs for the Blind Association) has published guidance which sets out minimum standards/guidelines for GPs' surgeries to ensure that their policies and practices take full account of the needs of people with a visual impairment, thus creating a more inclusive environment for all their patients. Three key areas constitute the focus of these guidelines:
    • Information and Communication
    • Staff Training
    • The Physical Environment: Internal and External

The hope is that these guidelines will support the nation-wide commitment to end the injustice of health inequalities by creating environments of care delivery in which no user feels diminished.

Guide Dogs best practice guidelines for GPs

  • NHS Lothian and City of Edinburgh Council recently published good practice guidelines for council and NHS Lothian staff on how to work with interpreters.

  • Glasgow Victoria Hospital is amongst a number of health, Government, educational, transport and other facilities throughout the UK who have utilised the Deaf Alerter system. Deaf Alerter is a commercially available radio-based fire alarm warning and public address messaging system for Deaf and hard of hearing people. The system provides a solution to the problem that they cannot hear audible alarm or public address systems. It is a product of Deaf Alerter plc.

An alternative product to Deaf Alerter is the deafSentry system which provides fire protection for the deaf and hard of hearing. By simply connecting it to an existing fire alarm panel, DDA compliant protection can be offered to deaf people. It is a product of MDH Wireless Technologies.


Links:

Good Practice in Action - website on Scottish Health On the Web (SHOW)

 


Please note that the Scottish Executive Health Department is not responsible for external sites and cannot guarantee the accuracy or currency of any of the material you may find there. The existence of an external link is not an endorsement by the Scottish Executive Health Department of any external company, its services or products.
 

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