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National eHealth/ IM&T Strategy

Summary

www.show.scot.nhs.uk/ehealth/

This draft strategy went out for consultation in December 2003 and is currently being confirmed – up to date details are on the SHOW web site. It is a key document in determining how AHP information needs will be part of the overall eHealth structure. This summary paper highlights the key themes for AHPs.

 Partnership for Care states …

“Our goal is to deliver an Integrated Care Record jointly managed by patients and professional NHS staff with in-built security of access governed by patient consent.”

 Why?

Partnership for Care goes on to say …

“Integrated Care Records will take time to reach, but each step in their development will bring immediate benefits to patients, carers and healthcare professionals by enabling:

¨      greater patient involvement in their own care;

¨      service redesign and the shift in the balance of care provided in different settings;

¨      quicker exchange of information between professionals;

¨      quicker access to patient records (with built-in patient confidentiality); and

¨       continuous improvement by providing routine monitoring of quality standards.”

 and

“We urgently require an eHealth culture to be established, driven by clinical leaders.”

and

“eHealth funds and information support staff will be organised in a way that supports operational systems critical to the care process.”

But Partnership for Care extends to partnership with local authorities to develop more person centred and integrated care in the community. This particularly applies to services provided to older people including single shared assessment and to children where the intention is to improve the co-ordination of children’s care services through an integrated Children’s Services Record developed in partnership with local authorities and other relevant agencies.

We need to start by unpicking these ideas and concepts.

The key aim is that information must flow as part of the many and various journeys through the NHS and the other caring agencies that patients can take. Integrated – or Shared - Care Records are therefore about integration of information at four key levels:

1.     Local GP/ specialty electronic patient records, such as GP system or A&E system or AHP systems or a diabetic or cancer record, linked if appropriate to the Local Integrated Care Record.

2.     Local Integrated Care Record: NHS board-wide information system holding test results, clinical letters and summaries of care contributions. These may give a clinician a “view” across all the specialty systems which have current information about the patient to be archived in the SCI Store repository.

3.     National Integrated Care Record: NHSScotland-wide based on the SCI Store information repository and holding copies of information from other national systems such as immunisation as well as summaries of information from the Local Integrated Care Record.

4.     A fourth category of record is particular to information shared between the caring agencies under agreed protocols, eg. for care of the elderly or children.

 The strategy document aims at a rounded and balanced approach to the development of eHealth recognising that, whilst IM&T is important, many other issues, particularly around staff and working practice, patient needs and confidentiality need to be addressed. The definitions of each term are:

Information Management & Technology is about the information which NHSScotland needs to deliver effective healthcare, the technology needed to deliver that information to the right person at the right time, and the range of processes such as training and support services needed to make it happen.

eHealth encompasses much more than the deployment of computer technology. It conveys the message of electronics in support of health and stimulates thought and discussion about the broad range of issues and opportunities that technology offers in the health care setting to both healthcare professionals and patients.

 The eHealth objectives now are to:

1. Progressively integrate, improve and deliver key information to the point of active care and self care.

2. Lead through the clinical and patient agendas.

3. Build commitment and collaboration between all stakeholders, and address all elements which make for success.

4. Build upon mandatory national components such as CHI and SCI Store.

5. Address the lack of equity and modern systems across NHSScotland through collaborative and supported procurement and development.

 

These aims and the need for a rounded approach translate into seventeen ‘key elements’ which will be addressed, as depicted in the diagram below

 

 To ensure coherent progress a new eHealth Programme Board chaired by Minister for Health and Community Care has been established. Four Steering Groups report to this Board, each majoring on appropriate key elements/ areas for action from the list above.

 

¨      Clinical Information Group CMO led, focus on clinical information development  (Clinical Leadership, Clinical Datasets, Decision Support)

¨      Patient Information Group CNO led, focus on patient information development (provision of information - patient and service)

¨      IM&T Infrastructure Group NHS Board Chief Executive led, focus on information delivery (Technology, IM&T support, Training, Business IT, Telecommunications, Identification)

¨      eHealth in Practice Group Centre for Change & Innovation, focus on information use (Working Practices, Innovation, Benefits realisation)

 The four Steering Groups will develop Action Plans and sets of audit measures which will be monitored both nationally and for NHS Boards through the Performance Assessment Framework.

As a way of making the complexities and breadth of the strategy more graspable, the Action Plans will also be represented as ‘road maps’. On targets within this Strategy, there are difficulties due to the variable baseline across NHSScotland. The approach is furthermore about incremental improvement rather than big bang. Notwithstanding, the Action Plans will contain targets in the form of audit measures, and it can be stated that for the priority areas the following targets will apply …

 

Local GP/ specialty electronic patient records

1. Complete national procurements for Community Dentistry and A&E systems and roll out to all areas with a requirement over 2004/5.

2. Develop a national specification for clinical improvements to GP systems and ensure all suppliers upgrade and roll out over 2004/5.

3. Initiate a rolling programme of national collaborative system procurements followed by implementations, specific systems to be decided through consultation.

 

Local Integrated Care Record

4. Clinical access to online test results via SCI Store in all GP practices and wards by end 2004.

5. SCI Store’s patient record to be enhanced with the inclusion of clinical letters, developed and tested by spring 2004 and rolled out thereafter.

6. Patient Summaries, including current medication, to be electronically replicated in SCI Store for look-up by clinicians working with patients out of hours, eg. GPs, A&E.

7. Continue implementation of shared record to support diabetes care through SCI-Diabetes Collaboration.

8. Implement SCI Gateway for referral and discharge letter communication by summer 2005.

9. Develop/ procure and implement systems to support Coronary Heart Disease care by summer 2004.

 

National Integrated Care Records

10. Integrated online children’s health record developed and tested for roll out by September 2004, pulling together information from systems such as birth record, immunisations, screening and special needs.

11. Develop new SCI Index and synergise with local indexes to support CHI-based identification by summer 2005.

12. Complete development of new Cervical Cytology system and roll by end 2006.

 

eCare records for multi-agency care

13. First technical products, including a joined up network and shared client contact details, available for test sites by autumn 2003. Live running of all products by end of 2003, in one site.

14. Nine local authorities with an eCare store, and first phase linkages to back office systems by end of March 2004. Sixteen by end of March 2005. All local projects complete by end of March 2005.

 

Other

15. Develop a mental health information strategy by summer 2004.

16. Agree a final strategy for the management of cancer information by summer 2004.

17. Progress strategy to obtain necessary workforce information in the short/medium term by implementing the ‘Budgetscan’ system and achieving a national minimum dataset. For the longer term commercial enterprise products may be required.

18. Re-procure NHSnet by summer 2004 then implement nationally.

19. Re-procure national payroll system by spring 2005 then implement.


 

What this strategy might look like

 

 AHP eCHIP Project

This project commenced in October 2003 and is based in the Primary Care Division, of the Scottish Executive Health Department.

Current information about Allied Health Professional Activity has long been recognised as inadequate. The electronic Community Health Information Project (eCHIP), aims to develop and improve Community Health Information, which will include all integrated AHP information. Within the eHealth stratgey it is not only about central statistical returns but about developing a reliable and robust set of information that supports clinical care and is useful to the patient and health care professionals. This information can also be used for management and service developments purposes, to inform strategy and policy decisions and to support resource allocation decisions.

The purpose of the project is to achieve consensus among AHPs on a modern, reliable and robust set of information that meets the need of the clinician especially in the clinical effectiveness arena as well as managers and policy makers alike whilst also meeting the information needs of the patient. This set of information will replace current AHP central statistical returns. The timescale of the project has identified that it is only a summary AHP information dataset that can currently be developed.The work of the project is informed by and informing other national information programmes to ensure an integrated approach within the context of national policy.

The Scottish Therapy Managers Group and the AHP Clinical Effectiveness Project through CRAG (now NHS QIS) have used a standard process diagram model for management of patients in all professions, which also follows the care pathway approach used within process re-engineering. From the model we will develop profession specific programmes of care (care programmes). These high level terms will provide a core structure for more specific work which will be under development in the database working groups in the eHealth programme, which are more related to specific care planning. This is the area that Dieticians and Podiatrists are already developing in the SCI Diabetes project and Therapy Radiographers are developing in one of the cancer projects.

For more information contact:

Margaret Hastings, AHP Information Development Officer, SEHD – Mobile 07876131726

Margaret.Hastings@scotland.gsi.gov.uk or Margaret.Hastings@nhs.net